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ABOUT 1(800) CAR-TITLE®

History:

1(800) Car-Title® operated by Wilshire Consumer Credit (WCC) was founded in 2001 in Los Angeles, CA and rapidly rose up to be one of the leading providers of title loans in the nation. With over one hundred thousand customers, 1(800)Car-Title® is proud to be one of the top title loan companies, helping customers get the cash they need.

WCC is a wholly owned subsidiary of Westlake Financial Services which is a part of the Hankey Group of Companies. Hankey Group, headquartered in Los Angeles, California, is comprised of seven operating companies with 2,100 employees, led by Don Hankey.

Why Choose 1(800)Car-Title®?

1(800) Car-Title’s® Commitment:

We commit:

To operate with the utmost professionalism, integrity, competence and diligence.
To provide borrowers and prospective borrowers with clear, straightforward and accurate disclosures of the terms, cost and contractual obligations involved in any transaction.
To avoid any ambiguous, deceptive or misleading language in any form of communication with borrowers or prospective borrowers. This includes marketing, advertising, verbal communication and in documents such as contracts and disclosures.
To provide financing in good faith, to financially capable borrowers.
To employ non-abusive collective practices.
To remain in compliance with all applicable laws and regulations.
To maintain compliance with all Truth in Lending Practices.

1(800) Car-Title’s® Values:

PURPOSE: Our purpose is to provide world-class service to our customers and partners, while promoting dynamic growth founded on solid financial stability.

PEOPLE: Our people are what make us special because we respect each other’s unique contributions to the team; because we promote integrity in all our actions, and we encourage our associates to seize every opportunity for personal excellence and success.

PASSION: We have passion for what we do, we thrive on innovation and the challenges of change; and we foster a sense of ownership while having fun as we strive to be the best.

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USA Patriot Act Disclosure: Important information about procedures for opening a new account

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. What this means for you: When you apply for a loan, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents.

Loans may be made by one of several lenders, including: Wilshire Commercial Capital L.L.C. dba 1 (800) Car-Title and Wilshire Consumer Credit, a licensed lender in certain states. Loans not available in all states. In California, loans are made pursuant to a Department of Business Oversight California Finance Lenders License. See State Disclosures for additional information.

Accessibility Statement. We are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards in compliance with Web Content Accessibility Guidelines. For feedback on our website accessibility or if you have any problems with the access of our website please call our toll-free number 800-589-0290 or email us at WilshireCustomerCare@WilshireConsumer.com and we will assist you.

Wilshire Commercial Capital, LLC dba 1 (800) Car-Title and Wilshire Consumer Credit is located at 4727 Wilshire Blvd, Suite 100, Los Angeles, CA 90010.

TO REPORT A PROBLEM OR COMPLAINT WITH THIS LENDER, YOU MAY WRITE OR CALL Tracy Bergiman, Director of Compliance, 4751 Wilshire Blvd. Suite 100, Los Angeles, CA 90010, 323-837-5775, tbergiman@westlakefinancial.com.

New Mexico Only: This lender is licensed and regulated by the New Mexico Regulation and Licensing Department, Financial Institutions Division, P.O. Box 25101, 2550 Cerrillos Road, Santa Fe, New Mexico 87504. To report any unresolved problems or complaints, contact the division by telephone at (505) 476-4885 or visit the website: https://www.rld.nm.gov/financial-institutions/.